Meet the Team at Young at Heart Resources
Our dedicated team is here to serve older adults, individuals with disabilities, and their caregivers throughout our region. Each staff member brings unique experience and compassion to the work we do every day. You can reach any of our team members by calling our main line at (660) 240-9400. Individual extensions are listed next to each name for your convenience.

Freda Miller
Interim Chief Operating Officer
fmiller@yahresources.org

Mary Jo Fletchall – ext. 114
Chief Financial Officer
mjfletchall@yahresources.org

Penny Crawford – ext. 112
Chief Executive Officer
pcrawford@yahresources.org

Kelsey Swinderman – ext. 106
Benefits Specialist
kswinderman@yahresources.org

Brandi Jarrett – ext. 109
Care Coordinator
bjarrett@yahresources.org


Hansi Trites
Care Coordinator
htrites@yahresources.org


Shirley Morrison – ext. 117
Care Coordinator
smorrison@yahresources.org

Joe Sloan – ext. 110
Care Coordinator Manager
jsloan@yahresources.org

John Lagoutaris – ext. 116
Healthy Aging Coordinator
jlagoutaris@yahresources.org

Redempta Kegode – ext. 115
Nutrition Project Director
rkegode@yahresources.org


Melissa “Mitz” Steele – ext. 103
Program Specialist
msteele@yahresources.org

Robin Williams – ext. 108
Regional Ombudsman Director
rwilliams@yahresources.org